Using AI Services

Access to our services

There are several different entry points to our AI services. In general access is given through our web frontend, though you will need an Academic ID. You can find instructions on how to create an Academic ID on the kisski website.

However, a data processing contract must be concluded for your institution. An explanation of the various entry points and the contract documents can be found here.

Documentation resources

You will find detailed information on all our AI services in this documentation.

• Chat AI
• Voice AI
• Image AI
• Protein AI

The most searched topics are:

• an overview of all models
• RAG-System Arcna
• Personas
• API-Keys

Our Community Strategy

You may not find every feature that large tech companies offer in their comparable solutions. However, we work on compensating for this with our community model. We rely on collaboration and exchange with our users to continuously improve and adapt our services to your needs. If something is missing or you miss a specific function, please let us know. Your feedback is important to us and helps us to improve our services.

We bundle, sort, and prioritize the requirements of our community to ensure that we use our resources effectively and meet the most important needs of our users. Your participation and feedback are therefore crucial for the further development of our services.

Introduction of AI Services in your Institution

For a successful introduction of AI services in your institution, we recommend that you appoint a contact person or even a project team to accompany the introduction and act as an interface to our team and community. The introduction support should deal with the following tasks:

• Coordination of the introduction of AI services
• Communication with our team
• Identification of requirements and needs
• Accompaniment of training and workshops

We recommend that your contact person or project team join our Chat AI community to exchange with other users and benefit from our experiences. Our community channels are:

• Chat AI Community mailing list
• Chat AI Matrix Chat

Open Source and participation

Our Chat-AI service is Open Source. On GitHub, you can participate in the further development of the services, report bugs, suggest features, or clone the project to experiment with it yourself.

Special requirements

If you have special requirements for our AI services, please contact us. We are open to individual application cases and can often offer customized solutions.

Support

If you have problems, our support team is happy to help you. Open a ticket via mail. The tickets will be forwarded directly to the responsible experts. This way, you will receive the best answers to your specific questions through our support.

Thank you for your interest in our Chat-AI services! We look forward to your feedback and your participation in our community.