https://docs.hpc.gwdg.de/categories/help/index.htmlHugoenhttps://docs.hpc.gwdg.de/support/index.htmlMon, 01 Jan 0001 00:00:00 +0000https://docs.hpc.gwdg.de/support/index.htmlIf you have questions or run into problems, you can create a support ticket by sending an email with your question or problem to the appropriate email address in the table below. This ensures that your request can easily be directed to an expert for your topic of inquiry. Alternatively, you can reach us and other users via our hpc-users and AI Community Matrix rooms. These are group chats, where a community of HPC (or AI) users and experts can exchange information and they are good places to ask or learn about current temporary issues, outages, and ongoing maintenance. You can ask about any kind of issue, but if the answer is more involved or we need to know (or reveal) personal information in order to answer, we will ask you to write a ticket instead.